Terms of Service

1. Eligibility and organizational accounts

You must be at least 18 years old and able to enter a binding contract. If you use the Service for a company or other organization, you represent that you have authority to bind that organization. You are responsible for your users, credentials, permissions, and all activity under your account. Account information must remain accurate and current.

2. The Service

The Service provides hosted business-workflow tools through which authorized users can configure and direct role-based artificial intelligence agents, connect approved systems, review work, and manage projects, meetings, and other business operations. Features, limits, support levels, and usage allowances may vary by plan or written order.

3. Artificial intelligence and customer review

AI-generated content can be incomplete, inaccurate, biased, outdated, or unsuitable for a particular purpose. You are responsible for reviewing outputs and for decisions or actions based on them. The Service is not a substitute for legal, financial, medical, employment, safety, or other professional advice. Do not rely on the Service for emergency services, life-safety systems, or decisions requiring qualified professional judgment without appropriate human review.

You control which agents, integrations, credentials, tools, and approval rules your organization authorizes. You must maintain safeguards proportionate to the consequences of an automated action and promptly revoke access that is no longer appropriate.

4. Acceptable use

You may not use the Service to:

• violate law, regulation, contract, intellectual-property rights, privacy rights, or another person's rights;
• create, distribute, or facilitate malware, unauthorized access, fraud, impersonation, harassment, or unlawful discrimination;
• bypass access controls, probe another tenant, interfere with the Service, or introduce malicious instructions or data;
• submit information you lack authority to use or disclose, including regulated or highly sensitive data not expressly supported by the Service;
• resell, sublicense, reverse engineer, scrape, benchmark for publication, or build a competing service except where applicable law prohibits that restriction; or
• allow an automated system to take a legally significant or high-impact action without the notice, consent, review, and safeguards required by law.

5. Customer content and feedback

As between you and us, you retain ownership of data, instructions, files, prompts, and other content you submit (“Customer Content”). You grant us a limited, non-exclusive right to host, process, transmit, reproduce, and display Customer Content only as necessary to provide, secure, support, and improve the Service and comply with law. You represent that you have the rights and permissions needed for Customer Content and our processing of it.

You may use outputs produced for you subject to these Terms and applicable law. Because AI systems can produce similar material for different users, outputs may not be unique or eligible for intellectual-property protection. Feedback may be used without restriction or compensation, provided we do not identify you publicly without permission.

6. Our technology

We and our licensors retain all rights in the Service, software, models, designs, documentation, trademarks, and related technology, excluding Customer Content. No rights are granted except the limited right to use the Service during an active subscription in accordance with these Terms.

7. Third-party services

The Service may interoperate with third-party models, cloud platforms, payment providers, repositories, communications tools, and customer-selected integrations. Their terms and privacy practices may apply separately. We are not responsible for third-party services, and enabling an integration authorizes the data exchange reasonably necessary to use it.

8. Fees, credits, taxes, and renewal

Prices, included usage, named-user seats, AI credits, and billing intervals are shown at checkout or in an order. Unless an order says otherwise, subscriptions renew automatically for successive billing periods until canceled. You authorize us and our payment provider to charge the selected payment method, including applicable taxes. Usage credits are service units, not money, and are non-transferable and non-redeemable except as required by law.

You may cancel through the billing portal or another method we provide. Cancellation generally takes effect at the end of the current paid period. Fees already charged are non-refundable except as stated in an order or required by law. Failed payments may result in restricted, read-only, suspended, or terminated access after any stated recovery period.

9. Confidentiality

Each party will protect the other's non-public information using reasonable care and use it only to perform under these Terms. Confidentiality obligations do not apply to information that is independently developed, lawfully obtained without restriction, publicly available without breach, or required to be disclosed by law after permitted notice.

10. Security and privacy

We use administrative, technical, and organizational safeguards designed to protect the Service, but no system is completely secure. You must safeguard credentials, use appropriate access controls, and promptly report suspected unauthorized access. Our Privacy Notice explains how we handle personal information.

11. Suspension and termination

We may suspend or restrict access when reasonably necessary to address a security risk, prevent unlawful or abusive use, respond to nonpayment, protect other users, or comply with law. Either party may terminate for a material breach that is not cured within a reasonable period after notice, or immediately when cure is not possible. Upon termination, access ends and outstanding amounts remain due. Provisions that by nature should survive will survive, including ownership, payment, disclaimers, limitations, and dispute terms.

12. Disclaimers

To the maximum extent permitted by law, the Service and all outputs are provided “as is” and “as available.” We disclaim all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and warranties arising from course of dealing. We do not warrant that the Service or any output will be uninterrupted, error-free, secure, accurate, complete, or suitable for your intended use.

13. Limitation of liability

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenues, goodwill, data, or business interruption, even if advised of the possibility. Our aggregate liability arising from the Service or these Terms will not exceed the amounts you paid us for the Service during the twelve months preceding the event giving rise to the claim. These limits do not apply where prohibited by law.

14. Indemnification

You will defend and indemnify Hammersmith Enterprises, LLC and its personnel from third-party claims arising from Customer Content, your use of the Service in violation of these Terms, your integrations, or your violation of law or another person's rights. We will give prompt notice and reasonable cooperation, and you may not settle a claim in a manner that admits our fault or imposes obligations on us without written consent.

15. Governing law and disputes

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law rules. The state and federal courts located in Georgia will have exclusive jurisdiction over disputes, and each party consents to those courts. Before filing a claim, the parties will attempt in good faith for 30 days to resolve it through written notice and discussion.

16. Changes and general terms

We may update these Terms. Material changes will take effect after reasonable notice unless an earlier date is required for law or security. Continued use after the effective date means you accept the updated Terms. Neither party may assign these Terms without consent, except in connection with a merger, reorganization, sale of substantially all assets, or transfer to an affiliate. If a provision is unenforceable, the remainder stays effective. Failure to enforce a provision is not a waiver. These Terms and any order are the complete agreement about the Service and supersede prior proposals and discussions on that subject.